Frequently Asked Questions
What if a patron wants to reserve a room?
This is something you need a supervisor for.
If the supervisor has stepped away from the circulation area, ask the patron if they would be able to come back in 10 minutes or so to see a supervisor personally. In the meantime, leave a note for the supervisor on their desk with the following information:
The time the patron wants the room
**It is also a good idea to check if there are any bookings on the remotes for the room the patron requested to get an idea of if the room will be available during the desired time frame. Oftentimes if a room is booked at a certain time, the remote will be booked during that time period as well.